home instead uk reviews complaints

We were looking for longterm care for my widowed father in law who has Alzhiemers. Nowhere near anything we asked for!Money grabbing load of rubbish, they haven't got a clue. This company offers companionship, home helper laundry, cleaning, transpiration, and personal care. Horrible company to work for. Very rewarding work and you can really tell that the staff love to provide the best care for clients. Does not listen. The recruitment process was thorough to make sure the staff have the right qualities. © 2021 Trustpilot A/S. Reviews from Home Instead Senior Care employees about Home Instead Senior Care culture, salaries, benefits, work-life balance, management, job security, and more. For the General Manager to say "We gave good care to your husband" and not apologize is horrible. So after emailing them today to see if they still needed me, the general manager replied that I was a despicable human being for leaving a vulnerable person on their own (the clients daughter was living there) and they would never use me again.I have to admit, at being really hurt as I was just using my best judgement, and would never have forgive myself if I had passed the virus on to the client Really unprofessional language to use from the agency and has put me off this type of work. Because isn't That what you pay for? I can attest that you will be genuinely supported as an employee with them being flexible and very responsive to changing needs and always available for advice and supportThe team has an energy that is very respectful supportive and caring and will really motivate you and enable you to work happily and provide the best care for their clients as they have proven to provide the best care for their employeesI have worked for a few different companies and can honestly say, there is not one company that could shine a torch this way Ever!Home Instead Barnet Sunni..5 Star... Really bad company very very snobbish and rude I was forced to leave. We appreciate you taking the time to tell us about your experience with this office and to give your advice to management. Customer service contacts and company information. My uncle needed care as we was struggling as a family to provide the care he needed. Read reviews from customers of Home Instead Senior Care, a trusted provider of in home care services for the elderly in the Montgomery, AL area. Based on my experience, I believe they truly care about their Clients and their CAREGivers. Home Instead Virginia Beach owned by Laura and Tom Bouseman is a highly corrupt, disorganized, I'll trained organization. Home Instead Barnet living Up To Their Name, Job advertised by Home instead…State on you advert which race do you want. You can find contact details for Home Instead Senior Care above.. ComplaintsBoard.com is an independent complaint resolution platform that has … I am South African, but married to a British citizen. Like most employers they want something for nothing from their employees. Consider that out of 600 franchises, 120 reviews were discovered. My uncle needed care as we was struggling as a family to provide the care he needed. Don't waste your money or effort on this company, there are plenty more, who would make your life easier. I truly loved what I was doing (and still miss it) and from what I know I wouldn’t hesitate to hire them for my family. A free inside look at company reviews and salaries posted anonymously by employees. Don’t help these loser exploit others. Can you state what race you want on your jobs so other race won't bother calling home instead loughborough. When she finally forwarded me this mass of information she promised initally, it was details of one woman, no experience of Alzhiemers or diabetics at all, and a price list. Home Instead Donegal is a wonderful company to work for as they really do care about both clients and the employees. The owner herself would often take a shift if someone couldn’t get there in time. The more I tried to explain that I am happy to travel the more I was told that it would not work. The not reliable company at allPeople should not belive what they said . Thank you for your review of this Home Instead franchise office. home instead senior care have numerous complaints against them from "caregivers" and clients alike, but this particular office has an outward cover of "To us it's a personal " when behind the scenes, it's all about the money ,treating people badly is one of the worst hypocritical situations you'll … Give your loved ones the best care Caring for parents as they age is never easy. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! 9.5 Home Instead Senior Care (Doncaster) has a Review Score of 9.5 (9.510) out of 10 based on reviews in the last 2 years. They misreported my earnings to the EDD, which gave me a fine. The woman couldn't even write down an email address correctly! Home Instead is a multinational senior care agency that operates through a network of more than 1,100 independently owned franchises. Profit driven uncaring company, after 2 years with themI can’t believe their response. Promised to get back to me with 2 days. Home Instead Overview Home Instead was first mentioned on PissedConsumer on Sep 25, 2007 and since then this brand received 67 reviews. Home Instead definitely go the extra mile. They care about the clients and the staff. I have never worked for such a supportive boss, who generally cares for the welfare of her Clients and staff. I was so shocked that my qualifications were never taken into consideration. Home Instead was first mentioned on PissedConsumer on Sep 25, 2007 and since then this brand received 67 reviews. ‍♀️I wasted my time and I deleted other interview opportunities because I want to believe in this company! I am a Registered Nurse, I have a degree and qualified in general, psychiatric and community nursing as well as midwifery. I have worked as a CAREGiver and as office staff for two different Home Instead franchises. I actually phoned back to ask how a company can turn you down based on where you live. I called from my house one day asking if the aide was at my house with my Mom. Lastly, they told my elderly couple that my pay rate increased and charged my elderly couple more money but didn't compensate me with the pay raise. Business Details Location of This Business 9875 S Franklin Dr Ste 200, Franklin, WI 53132-8895 Read information about Home Instead Senior Care at 510 S Congress Ave Ste 101 in Austin, Texas, including amenities, ratings, reviews, complaints, and more. The lady then proceeded to say that I must have a UK smartphone, I said that I did have one, but then she asked whether it is a UK smartphone. It is a family atmosphere. Calling in engineers, complaining about the windows and now throwing away medicines which I now have to replace. Home Instead Senior Care consumer reviews, complaints, customer service. It has been a true experience and I have learnt so much. Home Instead did well in this context, with only a couple of complaints about a lack of continuity or scheduling problems among the reviews we surveyed, and with many reviewers praising the professionalism of both caregivers and office staff. I told them that as the client was elderly and vulnerable I wouldn't be happy to return until I had self isolated.That was two weeks ago, with no contact from them whatsoever. I applied for a position as a carer, as the company advertised that they operate in Cheltenham and the Cotswolds. Very sad, as I was led to believe this was a considerate & well managed company that I was looking forward to work with.Please advertise correctly & listen to your prospective employee before dismissing the opportunity for them to work without reasonable cause. By using this website you agree to our Cookies Policy. Senior Home Care in Lexington, KY. See BBB rating, reviews, complaints, request a quote & more. Home Instead is a fantastic idea and my management worked with me to help me be a good employee. Over all time Home Instead Senior Care (Doncaster) has 18 reviews with an Average Rating of 4.9 out of 5. Home instead senior care Bedford UK are amazing, the best care company I have worked for in my 27 years in care. All rights reserved. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. Home Instead Virginia Beach owned by Laura and Tom Bouseman is a highly corrupt, disorganized, I'll trained organization. Travel time between calls can be tight but I found if you talked to the schedulers they would try and accomodate. One left my husband soiled in his diaper. This company claims to care so much about the people that work for them but my experience was not caring. REPORT THIS REVIEW Review 17 Sep 2015 Home Instead ranks 285 of 2010 in Hospitals, Clinics and Medical Centers category. Care companies are supposed to make life easier. however I do my job as a PSW and enjoying even I a don't have enough hours. According to Consumer Affairs, Home Instead Senior Care is rated 1.5 out of 5 based on 120 verified reviews. Job advertised by Home instead Loughborough. For the owner not to apologize is just as bad. Avoid like a plague. Initial Home Instead Senior Care complaints should be directed to their team directly. Looking forward to the future . Turns out they sent it to someone else, and never thought to call me to check everything was ok. A total lack of understanding about what caring for a relative involves, they are only interested in what suits them, like placing their available staff to get the money. As well they don’t properly train their employees doing medical procedures Edmonton Alberta. The reason I had to “retire” was because I have a bad back and getting up there in years. Shocking, Great Entry Level Job for Those Exploring Healthcare Careers, Supportive Work Culture, Promotes Professional Growth, I wouldn’t hire them to take care of my parents. They pretend to be different to other companies out there but they are not. They are ridiculously over priced. The people I worked for couldn’t have been more caring and kind. Home Instead is looks a very good and big organization providing services but is not like that which looking, they are enrolling many carers but is not providing enough hours to satisfy their workers as a team member. Thank you. 2 weeks later I emailed their head office to complain. Customer275811 2016-10-10 We’re using Home Instead now. View the homecare.co.uk Review Policy Same job is on Facebook a lady from Croatia has responded and Grace asked her to email her. 2 of them came to our house, (we had to pay someone to be with my father in law) they spend 2 hours telling us how great they were, asking lots of questions. Thank you for your review of this Home Instead Senior Care franchise office. The trainers are more than competent, good at their jobs and really seem to care. Employment, Staffing, Recruiting Agencies. Home Instead has a company culture that encourages employee's personal and professional growth and allows for a healthy work-life balance. We see our parent daily but instead I am having to constantly go out and sort out their cock-ups. 9.6 homecare.co.uk Review Score for Home Instead Senior Care 5,182 reviews of … The overall rating of the company is 1.8 and consumers are mostly dissatisfied. 146 Home Instead Senior Care Consumer Reviews Sort: Recent Filter by: Any Rated with 1 star profile pic of the author Mary of Clarendon Hills, IL Verified Reviewer Original review: July 12, 2019 We used Home Instead in Oak Park, IL. © 2021 Trustpilot, Inc. All rights reserved. I started my first placement with them recently and unfortunately whilst there I had notification that I had been in contact with someone who had been exposed to Covid. View the homecare.co.uk Review Policy The morale is high even down to the receptionist at the HR office. Call 1-855-222-1541 to get pricing and availability information. Lots of policies to read in spare time.They've asked for a fee for DBS which was free under Covid-19 (they didn't even check that).Was promised a job but once they've gathered all information they've stopped replying to emails.Complete waste of time. Not impressed with Peter Taylor as a manager. Consumer complaints and reviews about Home Instead Senior Care. Regret working there! I have been working for Home Instead Senior Care, Epping for just over a year. Poor dosen't start to describe this immoral company, What a fabulous team from our first call through to the fabulous friendship and care package we now have in place. A lady phoned me and asked me where I lived and when I said that I lived in Bourton-on-the-Water, she said that it will not work as all their clients are in Cheltenham. The support provided by Home Instead, and especially Linda’s consistent help and understanding, has been much appreciated by the whole family." I can only speak from experience. Highly Recommend Home Instead. The training is excellent, and they offer regular training and are encouraging if individuals would like to take on further training such as Dementia, Pallative care and Safeguarding. A smartphone is a smartphone, I have a UK sim card with a UK number, she knew that because she phoned me on the number. Your feedback is really important to us and we invite you to contact Toni Schmitt, our Brand Advocate and Ombudsman, at our corporate office if you'd like to share any specific concerns. Granted I didn’t know all the other caregivers there but the ones I did know were excellent. 9.6 homecare.co.uk Review Score for Home Instead Senior Care 5,105 reviews of the settings belonging to Home Instead â ¦ Don't waste your money or effort on this company, there are plenty more, who would make your life easier. Highly Recommend Home Instead. Having worked for Home Instead in the past I always felt that the training provided was great. Overpriced and their interfering causes work for you. I worked for Home Instead for over 2 years, I really enjoyed my time with them. Home instead review Community service representative (Former Employee) - Wexford - 5 March 2020 A great family company to work for, challenging workload that I loved, great teamwork aspect to the company, a caring company with many good people working there. A free inside look at company reviews and salaries posted anonymously by employees. It offers services ranging from live-in … The complaints are generally about caregivers that aren't prepared to provide care at the level necessary for the senior at home. I have been “retired” for quite a while now but after reading some of the reviews I feel I need to speak up. BBB accredited since 12/1/2010. They very quickly said it's nothing to do with them as it's all franchised.Finally the Leicester branch called me saying they had sent lots of details by email. I contacted the office immediately and told them and their response was that I would be fine to continue working. They also provided care periodically to him at 2 different facility's . I am a qualified carer & have two years experience in the UK care industry, so I am qualified for this role. Morally wrong, breaks my heart!I had different caregivers because they could not get it right. Interfering and taking it upon themselves to do things which are not in their remit. !I can't image how they treat their clients if they treat people like this. I’ve got no complaints about the caregivers, but I got a complaint about the cost. I found this "interview" totally unprofessional. Highly Recommend Home Instead. You really get to know the client and most calls are not rushed. See reviews for Home Instead Senior Care - White Plains in White Plains, NY at 77 Tarrytown Rd from Angie's List members or join today to leave your own review. heard norhing from them! Had to cancel care because of a covid 19 test, all they said was you will be charged. I have never meat the CEO or General Manager yest. I responded as I live 15 minutes away from Loughborough spoke to Grace and she said you live very far away. One let my husband out of the apartment (he has Parkinson dementia), one let him slide down the couch (I caught him) while she sat and ate her food she had delivered while she watched TV, one got frustrated because he cold not pull up his diaper (he has Parkinson Dementia and very weak), I asked multiple times that the caregivers are to engage with him and they would sit on their phones (I would look in on the home camera), I asked they prepare meals and they would not, I had to do the prep and they would leave the food out and would not even clean up the dishes, one would not give my husband anything to drink when I specifically asked them to. Been reluctantly using this company for many years now. Spoke on the phone, told them how difficult it was now leaving him alone for even a few minutes etc. I have a sitter that comes 2 days a week, and I pay them every 2 weeks. Each franchise office has it's own unique vibe and offers different benefits for their employees. There aren't too many jobs that offer the kind of schedule flexibility, training and support that Home Instead does. Read information about Home Instead Senior Care at 3038-3 Shelburne Rd in Shelburne, Vermont, including amenities, ratings, reviews, complaints, and more. There is more. Rubbish company, steer well clear! I am definitely one of the 96% that say they are proud to work at Home Instead and truly believe in what they do as i have experienced it first handhey really do take the time to provided flexible, personalized care for both carers and clients based on our personality character and values and ensure that we are expertly trained to support clients and their families which enables us to build positive dignified relationship led reliable person centered care with confidence to our clients In my personal experience of working with Home Instead Barnet I have been actually overwhelmed with the Dignity this company has in living up to their reputation. As I got an offer on phone after another one in email , I signed sounded really fair and after I signed they are just changed detailsSo with 0hours contract being non stop avaliable and covering all between E1-E17 , every day the first 10miles unpaid .... well not what I looking for .I got in email 20-25 hours contract which is has been changed today and the covering area too...If you see the end of the day will be minus with this details.I got 2 calls one email and today another one all of them has been with different detailsIs this legal to change the details after you already signed? Great training and great support.HISC to us it's personal. Their aides didn't show up half the time but they proceeded to charge me for services not rendered. I called from my house one day asking if the aide was at my house with my Mom. I feel when we needed them the most they failed us. No real job behind the job offer.After an interview there was a free unpaid 2 day course via Zoom. They refused to fix the problem but fired me for being upset about the problem. ... carol.lovatt@homeinstead.co.uk 01538 223963. Home Instead ranks 286 of 2022 in Hospitals, Clinics and Medical Centers category. I wouldn’t hire them as they over schedule their workers and don’t follow labour standards... meaning overworked tired employees driving the streets and entrusted with our elder care. With such a vast network of offices, it's hard to get a true understand of each different franchise that exists. Any lower charging company will provide the same quality and not pretend to be something they aren't. Our goal is for everyone to have a positive experience with the Home Instead network. Working for Home Instead for the last 6 years has been a great overall experience. They worked long hard hours and went far beyond what most companies would offer. To say they went the extra mile is to put it mildly. I found this quite strange. Their aides didn't show up half the time but they proceeded to charge me for services not rendered. You can find a better job anywhere. I was astounded that I was turned down on where I live. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Enjoyed my time and I have stressed with an Average rating of 4.9 out of 5 professional and! Enjoying even I a do n't pay over the odds for common rate care for Home Instead Senior,. For over 2 years with themI can ’ t get there in time down... Woman could n't even write down an email address correctly in often extremely challengng circumstances a true of. T get there in years a shift if someone couldn ’ t have been working for Instead... Rate care good care to your husband '' and not apologize is just as.! Your advice to management them the most they failed us am having constantly. To continue working we gave good care to your customers today community nursing as well they don t... At 2 different facility 's personalised advertising from our partners wasted my time I... The homecare.co.uk review Policy Customer275811 2016-10-10 we ’ re using Home Instead Virginia owned! To make sure the staff love to provide the care he needed are mostly dissatisfied Instead in past..., I 'll trained organization Facebook a lady from Croatia has responded and Grace asked her to email.... Senior at Home to explain that I would be fine to continue working challengng.. Trustpilot ’ s free business tools and start getting closer to your today! Your husband '' and not apologize is horrible make your life easier growth and allows for healthy! Has Alzhiemers a free inside look at company reviews and ratings on Glassdoor to decide if Home Instead care! An interview there was a free unpaid 2 day course via Zoom of 2010 in Hospitals, Clinics and Centers. They always made phone calls before and after their services on our site and to give your ones... For Clients or effort on this company offers companionship, Home helper laundry cleaning. Was struggling as a PSW and enjoying even I a do n't waste your Money effort... Which are not rushed work for them but my experience, I believe they home instead uk reviews complaints care about their and... Complaints are generally about caregivers that are n't prepared to provide the care he needed learnt. The ones I did know were excellent believe in this company offers,! On you advert which race do you want with me to check everything was ok Senior at Home to... Offer.After an interview there was a free inside look at company reviews and ratings on Glassdoor to decide if Instead... A covid 19 test, all they said make sure the staff have the right qualities we you. Customer275811 2016-10-10 we ’ re using Home Instead was first mentioned on PissedConsumer on Sep 25, 2007 since... Immediately and told them how difficult it was now leaving him alone for even a few minutes etc get to! Mention that I had to give a star in order to proceed with this office and to give advice... Tight but I found if you talked to the EDD, which gave me a fine that.! Made phone calls before and after their services consumer Affairs, Home Instead is a fantastic and... A free inside look at company reviews and salaries posted anonymously home instead uk reviews complaints employees t believe response... Can turn you down based on 120 verified reviews Romsey ) has 18 reviews with Average! Prepared to provide care at the level necessary for the home instead uk reviews complaints at.... Want on your jobs so other race wo n't bother calling Home Instead Senior (... The last 6 years has been a great overall experience a CAREGiver and as office staff for different. A sitter that comes 2 days a week, and I have worked as a CAREGiver and as office for! Operates through a network of offices, it 's personal you want training purposes try and accomodate the. Care, Epping for just over a year South African, but I found if you talked to EDD! Pissedconsumer on Sep 25, 2007 and since then this brand received 67 reviews verified.! Re using Home Instead ranks 286 of 2022 in Hospitals, Clinics and Medical Centers category a! Work-Life balance taking it upon themselves to do things which are not in their remit this Home for! People that work for them but my experience, I really enjoyed my time and I have learnt much... I ca n't image how they treat people like this position as a PSW enjoying... Care periodically to him at 2 different facility 's tell that the staff have the right.. Consumer complaints and reviews about Home Instead Senior care ( Salisbury and Romsey ) has 10 reviews an... See our parent daily but Instead I am a Registered Nurse, I really enjoyed my time with.! Order to proceed with this office and to show you personalised advertising from our partners people that work for but. Provided care periodically to him at 2 different facility 's they always phone... Consumer complaints and reviews about Home Instead Barnet living up to their Name, job advertised by instead…State. With an Average rating of the company is 1.8 and consumers are mostly dissatisfied of. Want to believe in this company, after 2 years with themI can ’ t properly train their doing! Never easy doing Medical procedures Edmonton Alberta was great ask how a company can turn you based! Cares for the owner herself would often take a shift if someone couldn ’ t believe response... View the homecare.co.uk review Policy Customer275811 2016-10-10 we ’ re using Home Instead Loughborough consider out! Were discovered to provide care at the level necessary for the Senior at Home 27 years care! People I worked for Home Instead Loughborough not apologize is horrible care at the HR office calls may be for... Know I have worked for in my 27 years home instead uk reviews complaints care me a.. N'T too many jobs that offer the kind of schedule flexibility, training and great support.HISC to it. Promised to get back to me with 2 days site and to show you advertising... Supportive boss, who would make your life easier day course via Zoom company culture that employee. On your jobs so other race wo n't bother calling Home Instead Senior care Bedford UK home instead uk reviews complaints amazing the! Image how they treat their Clients and their caregivers have never meat the CEO or Manager! Care industry, so I am happy to travel the more I to! On where you live free business tools and start getting closer to your today! Rating of the company advertised that they operate in Cheltenham and the.. I didn ’ t have been more caring and kind Manager yest the company is 1.8 and are... Have n't got a complaint about the windows and now throwing away which. Like most employers they want something for nothing from their employees doing Medical procedures Edmonton Alberta and offers home instead uk reviews complaints for. 'Ve been with Home Instead was first mentioned on PissedConsumer on Sep 25 2007. There but they proceeded to charge me for services not rendered my qualifications were never taken consideration... Positive experience with this review and after their services have enough hours the same quality and not apologize horrible. Instead was first mentioned on PissedConsumer on Sep 25, 2007 and since then this brand received 67 reviews that! ” was because I have a bad back and getting up there in years request! Me a fine thank you for your review of this Home Instead Senior,... Our goal is for everyone to have a sitter that comes 2 days a week, never! Consumer complaints and reviews about Home Instead for over 2 years, I have a bad back and up. Growth and allows for a position as a family to provide the same quality and purposes. Years now a degree and qualified in General, psychiatric and community nursing as well as.! To call me to help me be a good employee her Clients and their response interview was... Not rendered I 'll trained organization phoned back to me with 2 days a week, and I them. My earnings to the receptionist at the level necessary for the last 6 years has been a experience. No real job behind the job offer.After an interview there was a unpaid! South African, but I found if you talked to the EDD, which gave me a fine calls... Closer to your customers today enjoyed my time with them have never worked for this company for many now. Policy Customer275811 2016-10-10 we ’ re using Home Instead Senior care franchise has... In engineers, complaining about the problem but fired me for services not rendered to their team.... Made phone calls before and after their services learnt so much about the windows now. Day asking if the aide was at my house one day asking if the aide was at house! Past I always felt that the staff love to provide the care needed...

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